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  <title>chaty Status - Incident history</title>
  <updated>2026-05-20T00:10:02.198+00:00</updated>
  <author>
    <name>chaty</name>
  </author>
  
<entry>
  <id>tag:chaty.instatus.com,2005:Incident/cmpdb24ao02dunrmo1kqk674p</id>
  <published>2026-05-20T00:10:02.198+00:00</published>
  <updated>2026-05-20T00:10:02.198+00:00</updated>
  <link rel="alternate" type="text/html" href="https://chaty.instatus.com/incident/cmpdb24ao02dunrmo1kqk674p"/>
  <title>Inbound Calls To AU Region not connecting</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 50 minutes</p>
    
    <p><small>May <var data-var='date'> 20</var>, <var data-var='time'>00:10:02</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident. We have reached out to our communication providers to try and resolve the issue as quickly as possible..</p>
<p><small>May <var data-var='date'> 20</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>May <var data-var='date'> 20</var>, <var data-var='time'>02:31:20</var> GMT+0</small><br /><strong>Investigating</strong> -
  Our communication provider is still investigating the issue. We are waiting for an update from their team in resolving this issue.</p>
<p><small>May <var data-var='date'> 20</var>, <var data-var='time'>02:44:39</var> GMT+0</small><br /><strong>Monitoring</strong> -
  Our communication provider has implemented a fix and we are now monitoring the situation. Phone numbers should now be accepting calls again..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:chaty.instatus.com,2005:Incident/cmp7oaz4p0384npwq2h26p378</id>
  <published>2026-05-15T21:30:00.000+00:00</published>
  <updated>2026-05-16T05:16:06.476+00:00</updated>
  <link rel="alternate" type="text/html" href="https://chaty.instatus.com/incident/cmp7oaz4p0384npwq2h26p378"/>
  <title>Chaty</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 7 hours and 46 minutes</p>
    
    <p><small>May <var data-var='date'> 16</var>, <var data-var='time'>05:16:06</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>May <var data-var='date'> 15</var>, <var data-var='time'>21:30:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We&#039;re aware of an incident, including;

* Chaty Conversations not saving \[Now resolved\]
* Availability - Chaty is taking longer to respond to availability requests. \[Investigating\].</p>
<p><small>May <var data-var='date'> 16</var>, <var data-var='time'>00:58:52</var> GMT+0</small><br /><strong>Identified</strong> -
  We are continuing to work on a fix for this incident..</p>

        ]]>
  </content>
</entry>

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